use the caption buttons to minimize, maximize and close a Window 

navigate the Start menu

where and how data is stored

use the recycle bin

understand the workings of the desktop,  mouse and keyboard

back up documents onto CD's and floppy disks

burn CD's 

create shortcuts

delete, copy, move,  print, and rename files and folders

use the Search command

create and edit professional looking documents

insert, delete, edit, move and copy text

create templates

change fonts

work with multiple documents

insert graphics

print multiple copies

format paragraphs

spell check and auto correct

enter, edit and format data in a worksheet

enter a series of numbers

resize, insert and  columns and rows

create formulas and functions which include finding the sum and average

change fonts

work with multiple worksheets

move and copy text

format cells

retrieve, edit, preview and print worksheets

set margins, layout, and gridlines 

create, edit and send an email

create and access contacts via the address book

create, edit and access a distribution (group) list 

access email and attachments

create and send attachments

create and use folders

navigate the internet via URL bar and search engines

save sites in favorites or bookmarks

use templates or blank projects to create the presentation

choose slide formats

add text, graphics, animation and sound to the slides

organize the presentation

change slide views

edit, save, retrieve and print slide presentation